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| Insight is the modernization and streamlining
of the University Budget Office systems and processes to assure the integrity
of the office for the future. Insight systems will focus on web-based reporting
using a common source of data for University information. In addition, the
Insight process will facilitate integrated and dynamic teams by providing the
resources needed for individuals and teams to excel. While the guidelines below
outline expectations and responsibilities for the participants in the Insight
project process, it is clearly intended to maintain the informal and flexible
nature that has traditionally existed within the office. The Insight process is
an extension of the Vision-Mission-Values-Goals, which the University
Budget Office has adopted. |
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The organization and membership of the various
Insight groups are shown on the Insight Organization Chart, and the
University Budget Office INSIGHT Committee / Core Team / Working Group
list. Leadership responsibilities are outlined below:
- The University Budget Officer is the Chair of the
Insight Project and the Associate Director for IR is the overall Insight
Project Leader. Any questions or issues should be directed to the Project
Leader.
- The Sr. Associate Director and Associate Director for
IR are responsible for the overall outcomes for the office and will oversee
the assigning of resources and priorities.
- The Insight Steering Committee manages the project and
sets priorities. Steering members may attend and participate in any Insight
discussions.
- The Insight Advisory Committee, which includes the
Insight Steering Committee members, reviews proposals and advises Steering
about overall impact.
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Office staff are responsible to actively
contribute to and support office initiatives to implement Insight. For example,
contributes suggestions to streamline University Budget Office systems and
processes; breaks out of the status quo to find better ways to accomplish
goals; supports specific team initiatives; takes responsibility for appropriate
Insight communication. ( Note this is the wording for the 2001 Staff Review and
Development Process (SRDP) Factor.) Staff are invited to participate in
brainstorming and review of ideas, issues, and solutions to accomplish Insight.
Staff also:
- Strive to accomplish Office's operational requirements and
planned Insight improvements, while remaining flexible because priorities
sometimes change quickly based on issues beyond our control.
- Recognize and support individual/team contributions and
accomplishments.
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Core Teams are responsible for core areas, and
include the Technology Core Team and the three Data Core Teams for Financial/
Budget, Human Resources, and Student Data. The Core Teams will develop overall
recommendations for improvements to processes and projects within their area.
Some of the Core Team responsibilities include:
- Recommend representation for separate Working Groups, when
appropriate, for specific initiatives; Working Groups will include those
knowledgeable about the initiative, regardless of primary team membership.
- Seek input from the entire office and others, as appropriate,
as new initiatives are identified.
- Provide on-going updates to the office about project progress
and recommendations. Provide opportunity for review of recommendations.
- Consider ten Questions when evaluating processes:
- Does it need to be done at all?
- Why is it being done this way?
- What can be done to make it better?
- How can we change it?
- Who needs to be involved in the change?
- Who will it affect?
- When can we have it done?
- When do we need to have it done?
- What are the benefits of doing it differently?
- Is it worth it? (Cost / Benefit analysis)
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Note that the Technology Core Team has a unique
responsibility to both support the Data Core Teams in learning how technology
can be applied in the design of systems and also to provide supplemental effort
for the development of systems. Additionally, the Technology Core Team will:
- Provide systems to assist in overall operation of the
office.
- Make recommendations about technology used to build and support
application systems.
- Make recommendations about technical training, and provide
training for new and existing employees when appropriate.
- Make recommendations about standards to provide consistent
application of technology and consistent supporting documentation.
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Leaders of the Core Teams have dual
responsibilities to provide team leadership (not organizational supervision)
for IR and Office Core Teams as well as actively contribute to the team
outcomes. They work closely with the Project Leader to accomplish the overall
Insight project. Other priorities include, to:
- Communicate information via the Insight communication methods
(described below) about the activities of the Core Team.
- Seek and encourage input from team members and appropriate
people regarding projects as well as contribute to projects of other
groups.
- Actively seek and support collaboration among teams for
cross-team initiatives.
- Work with IR Core Team members to encourage skill development
and broader understanding of the systems so that each person is challenged and
can contribute to the best of their ability. Team leaders set an example for
others to follow.
- Actively seek and support collaboration with other
offices.
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Core Team/ Working Group Members are
responsible to effectively accomplish routine and operational office
assignments as well as to fully participate in Insight initiatives. Because
each individual brings a unique set of skills and knowledge to office projects,
members may have to balance other team assignments in addition to their primary
one.
- Responsible to communicate with the appropriate team leaders
and supervisors about the impact of their team and cross-team assignments.
- Participate in identifying the outcomes during each meeting so
the Staff Assistants can record them and remain full participants of the group.
- Discuss scheduling conflicts with the appropriate team leaders
and supervisors in order to give Insight meetings the appropriate high
priority.
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Communication is a critical component of the
Insight Project. Several Insight communication methods will be used to
avoid surprises and keep everyone informed and involved in the Insight
processes. Please suggest additional methods, as appropriate to enhance the
understanding of Insight.
- Internal web is a record of Insight information, progress and
outcomes.
- Email is a tool for team and office communication
Note: Team Nickname lists will be maintained for office use.
- Input/ Review Opportunities:
- As new projects are initiated, input will be
sought from the office.
- Review of recommendations for input and
reaction will be sought from the office.
- Ideas for Insight related projects should be
addressed to Core Team leaders, Insight Project Leader, and/ or Steering at any
time.
- Meetings are a place for regular participation and a tool for
communication. See "Meeting Recommendations" below
- Core Team / Working Group(for specific
projects) participation
- Combined Staff Meeting Insight updates will be
presented by the teams.
- Steering/Advisory review and discussion
- One-on-one discussions should be initiated
anytime an opportunity is needed to share information or seek
clarification.
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Meetings are a key communication method and
several recommendations for the Insight Project are presented below.
- Keep number of individuals in meeting to a minimum (5-7).
- Determine the Start and End time for the meeting:
- Meetings will start and end promptly.
- Meetings should be scheduled as close to the
beginning or end of the morning or afternoon as possible to leave a larger
block of time available for other work. i.e. 1:30 or 11:00 start times instead
of 9-11 or 2-3.
- Minimize the length of the meeting based on
the topic.
- Insight team meetings will have attendance
priority when there are Insight meeting conflicts as follows:
- Human Resources - Tuesday mornings (except
for the IBIS Budget Management Team meetings.)
- Technology - Tuesday afternoons
- Student - Wednesday mornings
- Finance / Budget - Wednesday afternoons
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- Prepare and distribute Agenda 1/2 day in advance, when
possible.
- Identify topics (informative, discussion, or
decision), presenters, anticipated discussion time
- Draft next meeting's agenda at end of
session.
- Arrive promptly, are prepared, and actively
participate.
- Contribute to the team results by completing
outside assignments in a timely manner.
- Participate in the identification of the Key
Points and Outcomes to be recorded for the session.
- Observe basic conversational courtesies.
- Observe confidentially of discussions within
the meeting.
- Discourage interruptions.
- Constructively evaluate the meeting as to what
can be done to improve the next meeting.
- The agenda and Key Points and Outcomes documents become part of
the project record.
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