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PENN
STATE'S STRATEGIC PLANNING AND BUDGETINGPROCESS
Strategic Planning
Through the strategic planning and budgeting
process, Penn State has taken aggressive steps for many years to reduce costs
and create more effective and efficient ways of operating, while at the same
time preserving and enhancing academic quality. Specifically, the University
has shifted resources from administrative functions to support teaching,
research, and service, moved resources to the most promising and effective
programs, and eliminated duplication in programs and services. Since 1992-93,
for example, Penn State's Board of Trustees has approved 62 program
eliminations or mergers. |
The first five-year strategic plans for all academic
and administrative units at Penn State were developed in 1983. Beginning in
1992, a deliberate process of budget recycling and reallocation was
incorporated into the strategic planning process. The University's current
strategic planning process integrates planning, budgeting, and continuous
quality improvement. This helps to ensure that the budget allocations will be
based on sound and well-thought-out plans.
Strategic planning at Penn
State is both a 'top-down' and a 'bottom-up' process. As part of
the 'top-down' process, a University-wide strategic plan was completed in
1997 for the years 1997 to 2002. The University is currently in the fourth year
of this five-year planning cycle. The University Planning Council, comprised of
deans, faculty members, administrators and students, reviews the strategic
plans of each academic and support unit, considers requests for resources, and
recommends funding levels.
The 'bottom-up' process includes
five-year strategic plans developed by each of the 33 major academic and
administrative support units. Academic departments and colleges review their
program offerings, taking into account student interest, societal and
Commonwealth needs, developments in the field of study, and faculty expertise.
Strong programs and those central to the mission of the University are
recommended for enhancement. Low enrollment programs are identified to
determine if they should be continued, merged with other units, or eliminated.
Each unit's strategic plan complements and supports the goals of the
University-wide strategic plan. Annual updates are prepared to measure progress
and refine goals.
Several years ago, University-level strategic
performance indicators were developed. The indicators are tied to the six
overarching institutional goals in the strategic plan and attempt to answer the
question, "How well are we doing?" Strategic indicators are tracked
regularly to chart progress in meeting Penn State's goals. In addition, each
college and administrative unit prepares its own list of strategic performance
indicators that relate both to University goals and to unit goals and
performance.
Budget Reductions and
Reallocations
Given scarce resources, Penn State has turned
to internal budget reductions and reallocations to fund strategic priorities
and critical operating needs. Beginning in 1992, a deliberate process of budget
recycling and reallocation was incorporated into the strategic planning
process. Since that time, the University's budget priorities have been to
reallocate funds from administrative and support activities to its core
missions of teaching, research, and service.
Guided by the
strategic planning process, colleges and support units have reallocated nearly
$84 million since 1992. This represents more than 12 percent of departmental
operating budgets. The budget plan for 2001-2002 includes further budget
reductions of $3.4 million to help cover projected operating cost increases and
for modest reinvestment in new faculty positions and other selected areas of
critical need. This will be the tenth consecutive year that an internal budget
reallocation process has been in effect.
Administrative
Streamlining
Comparisons with similar universities show
clearly that Penn State serves more students with fewer faculty. Benchmarking
data also show that the University's administrative functions are among the
most efficient when compared with peer institutions. Data show that Penn State
has lower fund-raising costs, lower physical plant costs, and lower overall
administrative costs than most of its peers.
To continue and improve
essential services, Penn State has adopted a strategy of re-engineering and
process improvement to streamline its administrative operations. For example,
Penn State's award-winning electronic approval system enables the University to
eliminate hundreds of thousands of paper forms as well as the associated costs
of mailing, copying and filing. Computer imaging has streamlined record keeping
in employee applications, graduate admissions, student aid, and in our
financial systems. Using the new Purchasing Card has consolidated payments and
substantially reduced paperwork. About 6,900 purchasing cards have been issued
to University employees for departmental purchases. Since the program began in
October 1996, Penn State has processed nearly 650,000 purchasing card
transactions.
Another example is the Web-based admissions application.
This year, 24 percent of undergraduate applicants and 12 percent of graduate
applicants submitted their applications to Penn State via the Web. This is up
significantly from last year. Continued dramatic increases in the use of the
Web for student applications are anticipated in the next several years.
eLion has become one of the nation's most comprehensive and
user-friendly college advising and information modules that helps satisfy the
guidance needs of thousands of University students. This on-line system assists
students in making informed academic decisions. Students use eLion to check
course availability, calculate their expected semester and cumulative grade
point averages, audit their degree progress, and look up Penn State policies
and procedures.
Penn State's research program is one of the largest in
the nation. To administer this program, which totaled $440.3 million in
1999-2000, the University has implemented an on-line system to follow research
grants and contracts from the proposal stage to completion of the contract.
Up-to-date information is now available to principal investigators and research
administrators throughout the University.
Finally, the University
employs continuous quality improvement to enhance administrative services and
to reduce costs. To date, approximately 400 CQI teams have identified ways to
improve processes and increase customer satisfaction, saving millions of
dollars for the University over the past few years. |
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